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British Columbia Agencies Handle Emergency Calls During Olympics (3/2/10)
E-Comm 9-1-1 and B.C. Ambulance (BCAS), using Intergraph software, played a role in successfully protecting the athletes, officials and spectators at venues throughout British Columbia during the XXI Winter Olympic Games.
As the regional 9-1-1 answering point for southwestern British Columbia, E-Comm 9-1-1 answers more than 1 million calls each year and uses Intergraph public-safety incident management solutions to support the 12 Metro Vancouver fire agencies it provides dispatch for, including those in the Games host region, Vancouver, Whistler and Richmond.
The B.C. Ambulance service dispatches emergency medical response to more than 4.3 million residents in the province. Leading up to, and during the Winter Olympic Games, BCAS leveraged its integrated CAD system to successfully respond to an additional 1,530 calls for service.
“Intergraph’s security solutions allow us to link our EMS resources from across the province to provide the most effective service to the public,” said Stephen Clinton, director, BCAS Lower Mainland Dispatch Center. “With the eyes of the world upon us for the Olympics, it was especially important that we were enabled to respond as quickly and accurately to calls as possible.”
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