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North Carolina Agencies Prepare for NG 9-1-1 IP Network (7/20/10)
A three-agency group in North Carolina will soon have one of the nation’s first National Emergency Number Association (NENA) i3-compliant Emergency Services IP networks (ESInets) supporting next-generation 9-1-1 (NG 9-1-1) call routing. The Winston-Salem Police Department, along with Surry County and the Eden Police Department, recently entered into a contractual agreement with systems integrator Synergem, which will collectively implement an NG 9-1-1 i3 ESInet.

This i3 ESInet is a collaborative effort among Synergem, GeoComm, RedSky Technologies and Avaya. Each of the four companies involved in implementing this system will provide the technical and operational requirements for the NG 9-1-1 i3 ESInet. The agencies will also provide the Winston-Salem Police Department with a smooth transitional approach from its legacy 9-1-1 network to an i3 NG 9-1-1 network.

GeoComm is supplying the system’s emergency call routing function (ECRF). GeoComm’s ECRF provides nominal spatial routing information for the system’s emergency services routing proxy (ESRP), provided by Avaya. GeoComm’s geographic information system (GIS) team will enhance the region’s data for NG 9-1-1 call routing and location validation, and manage ECRF/LVF GIS database provisioning. In addition, GeoComm’s consulting team will assist in transitioning the current 9-1-1 automatic location information (ALI) database to a location information service (LIS) and subscriber database provided and operated by RedSky Technologies. This i3 ESInet will update existing call routing capabilities to allow for future i3 emergency call/session handling enhancements such as the reception of text, video, pictures and additional NG 9-1-1 data.

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